Effective Date: November 8, 2024

HelpReply (“we,” “our,” or “us”) operates the website https://helpreply.com (the “Website”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

If you have any questions or concerns, please contact us at:
Email: hello@helpreply.com
Mail: PO Box 235, Beverly, NJ 08010

1. Information We Collect

We may collect personal and non-personal information about you, including:

  • Personal Information: Name, email address, phone number, and other information you provide when contacting us or filling out forms on the Website.
  • Non-Personal Information: IP address, browser type, operating system, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and provide customer support.
  • Improve the functionality and content of our Website.
  • Send you updates, promotions, or other communications (if you’ve opted in).
  • Ensure the security of our Website.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Necessary for the operation of the Website.
  • Analytics Cookies: To understand and analyze Website usage.
  • Marketing Cookies: To provide targeted advertisements.

You can manage or disable cookies through your browser settings.

4. Sharing of Your Information

We do not sell or rent your personal information. We may share your information with third parties in the following circumstances:

  • Service Providers: To help operate the Website or deliver services on our behalf.
  • Legal Requirements: To comply with laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, sale, or transfer of assets.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

7. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • Access to your personal information.
  • Correction of inaccurate information.
  • Deletion of your personal information.
  • Opt-out of data collection or marketing communications.

To exercise these rights, please contact us at hello@helpreply.com.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Website. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@helpreply.com
Mail: PO Box 235, Beverly, NJ 08010

By using our Website, you consent to the terms of this Privacy Policy.